More than 500,000 Western Union agent
locations* in 200 countries and territories around
the world for your convenience.
Visit your nearest Western Union agent location
Specify transfer details to the agent including sender's name, country and sent amount
Show your valid ID and Money Transfer Control Number (MTCN)** to the agent
The agent will pay out the money and give you a copy of a receipt
With over 9,000 agent locations* in
Ukraine, you can always find us nearby.
Know where your money is at all times and get
notified when it’s collected. Simply enter your
Money Transfer Control Number (MTCN)** on
Access us nearby at one of over 500,000 agent locations*
Service available in more than 200 countries and territories
Money will be available to the receiver in minutes***
145+ years of experience in moving money
How do I collect my money?
Visit an agent location near you with your governmentissued ID. You will also need to ask the sender for the Money Transfer Control Number (MTCN)**.
How do I know if my money transfer has been received?
Simply locate the 'Tracking' link on the homepage of our website. Then type in the sender's name and MTCN (Money Transfer Control Number). We will then update you on the latest status of your money transfer. Check your money transfer status now
How much does it cost to receive money?
All fees are paid by the sender. Receiving money is free of charge unless the Receiver chooses to receive the money in a different currency or to a device or an account which is not part of the send transaction.
Check our FAQ
* Agent location count valid as of 30 September 2017
** Do not share details of the money transfer to anyone other than your receiver.
*** Service and funds may be delayed or unavailable depending on certain factors including the Service selected, the selection of delayed delivery options, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”). Additional restrictions may apply; see our terms and conditions for details.