Online
On our app
In person
Start online, pay in store
Transfers made easy
– If this is your first transfer, you’ll need to confirm your identity at the nearest Orabank agent location after creating your profile.
– Enter the destination country and the amount you’d like to send.
– Choose the payout method: cash, direct to bank, or mobile wallet based on your receiver’s country.
– If you’re sending directly to a bank account, you will need your receiver’s bank name, code, and account number1.
– If you’re sending to a mobile wallet, enter your receiver’s name as it appears on their ID and other required details for a mobile wallet2 transfer.
– You can save your receiver’s details for convenient repeat transfers.
– Pay for your transfer with a debit, credit or a prepaid card (issued in WAEMU6 region) or with a Senegal bank account.
– Check all the details before choosing send.
– You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Send money on the go
– Download the Western Union® app on Apple Store or Google Play Store.
– Follow the steps in the app to create a profile with your mobile number.
– If this is your first transfer, you’ll need to confirm your identity at the nearest Orabank agent location after creating your profile
– Enter the destination country and the amount you’d like to send.
– Choose the payout method: cash, direct to bank, or mobile wallet based on your receiver’s country.
– Pay for your transfer with a debit, credit or a prepaid card (issued in WAEMU6 region) or with a Senegal bank account.
– Check all the details before choosing send.
– You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Walk in to send money
– With over 3,400 locations2 in Senegal, it’s easy to find one nearby.
– Provide the agent with your full name and a valid government-issued ID.
– Provide the agent with your receiver’s first name and surname, the destination country, and the exact amount you wish to send.
– Choose the payout method: cash or direct to bank based on your receiver’s country.
– Pay for your transfer with cash.
– You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.
Walk in to send money
– Go to westernunion.com or open our app..
– Enter the destination country and the amount you’d like to send.
– Select “Pay cash in store” as the funding method.
– If you’re sending directly to a bank account, you will need your receiver’s bank name, code, and account number1.
– You can save your receiver’s details for convenient repeat transfers.
– Visit one of the participating Western Union agent locations with a valid government-issued ID to verify your profile.
– Pay for the transfer in cash.
– Upon successful payment, you’ll be given a receipt with your tracking number(MTCN). Use it to track your transfer and share it with your receiver only.
Send money from Senegal with us and enjoy all the benefits we have to offer.
Your cash will be ready for collection from an agent location within minutes5
With hundreds of thousands of agent locations in over 200 countries and territories2, finding one nearby is easy
We’ve been moving money for over 145 years
Visit our FAQs or just get in touch.
Our Customer Care team is ready to support you by phone:
+221 33 889 85 45 (from Monday to Friday 08:00 AM – 04:45 PM)
or send an email to Osn.wu.support@orabank.net.
1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver’s account must be a local currency payout account.
2 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.
3 Network data as of 30 June 2020.
4 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.
5 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.
6 WAEMU region includes Senegal, Ivory Coast, Mali, Niger, Togo, Benin, Bissau Guinea and Burkina Faso.
