Frequently Asked Questions

FAQ / Send money from a bank account

Send money from a bank account

How can I send money from my bank account?

Now you can send money with Western Union directly from your online bank account, Trustly makes it easy. All that is required is a Western Union profile and your online bank login details. Trustly connects to your online bank, so you can send money quickly and securely, and your payment is confirmed right away.

Trustly offers bank-level security and is trusted by 48 million customers.

Important to know: European regulations require that the name in your Western Union profile matches the name on your bank account (e.g. John Doe ≠ Jane Doe). Otherwise we are required to reject your payment. We are therefore unable to accept payments from business accounts.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care