Contact information for Western Union

We're happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

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    Give us a call

    Get in touch with our Customer Care representative for assistance.
    020 202 084

    Give us a call
  • Find a location

    Find contacts of a Western Union agent location for retail-related enquiries.

    Find a location

Contact Us

If there is something wrong with your transfer, you can:

  • Contact us at 020 202 084.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information, go to: https://ec.europa.eu/consumers/odr/.

If you have questions and would like to contact us, please use one of the options below.

Contact us by phone

If you have questions about online transactions, please call one of the following:

  • In Sweden, call 020 202 084. 
  • Outside of Sweden, call +32-(0)2 639 7115.

English: Daily, 9:00 am to 12:00 am EET

Swedish: Daily, 9:00 am to 9:00 pm EET

For customers outside Sweden, please select your country’s website from the header and call the local number on that country’s Contact Us page.

Contact us by mail

Western Union Processing Sweden
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247