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Frequently Asked Questions

FAQ Send Money from a Bank Account

How can I send money from my bank account?

Now you can send money with Western Union directly from your online bank account – Trustly makes it easy. All that is required is a Western Union profile and your online bank log-in details. Trustly connects to your online bank, so you can send money quickly and securely – and your payment is confirmed right away.

Trustly offers bank-level security and is trusted by 48 million customers.

Important to know: European regulations require that the name in your Western Union profile matches the name on your bank account (e.g. John Doe ≠ Jane Doe). Otherwise we are required to reject your payment. We are therefore unable to accept payments from business accounts.