You are few steps away from sending money with westernunion.com again

To use westernunion.com money transfer services, you first need to close your Western Union Digital Bank account.

This is because your Western Union profile is currently linked to an active Digital Bank account.

How to close your Digital Bank account

Once your Digital Bank account has been closed, you’ll be able to sign in and send money with Western Union again.

Watch our step by step guide below.

Please make sure you complete the following steps:

Transfer or withdraw your money
Move any remaining funds out of your account before closing it.
Update your payment details
If you’re using your Western Union Digital Bank IBAN for payments, update your banking details with:
- Your employer
- Pension providers
- Benefit providers
- Family and friends who send you money
- Companies collecting Direct Debits
- Subscription and recurring payment providers
Download your documents
Save any account statements, transaction history, or other records you’d like to keep.
Cancel Premium (if applicable)
If you have a Premium subscription, please cancel it before closing your account.

After your Digital Bank account is closed:

You will no longer be able to access the Western Union Digital Bank app.

Your debit card will be deactivated.

Payments sent to your IBAN may be rejected or returned to the sender.