Receive Money

Most Countries Require:

• A government-issued photo ID
• The Money Transfer Control Number (MTCN)

Check the specific requirements for your country by selecting it from the drop down list at the top of this page.

You can pick up money at any participating Agent location in the city selected by the Sender. Be sure to check the status of your money transfer using the MTCN number to be sure it is ready to pick up.

Use our online Agent locator to find a location near you.

2. Complete the To Receive Money Form at the Agent Location

• Sender's name
• Where money was sent from
• Test question and answer (if applicable)
• MTCN if required.

3. Present ID and Form to the Agent Clerk

• Your completed form
• Your government-issued ID (where applicable)

* No forms are required for customers registered and transacting with their My WU Number.

4. Receive the Money

• The Agent clerk will check your ID
• Sign the receipt
• Collect your money