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Receive Money

 

How To Pick Up Money

You can pick up money at any participating Agent location in the city selected by the Sender. Be sure to check the status of your money transfer using the MTCN number to be sure it is ready to pick up.


1. Visit an Agent Location


2. Complete the To Receive Money Form at the Agent Location

Complete the To Receive Money form using printed, capital letters.

  • Sender's name
  • Where money was sent from
  • Test question and answer (if applicable)
  • MTCN if required

3. Present ID and Form to the Agent Clerk

  • Your completed form
  • Your government-issued ID (where applicable)

4. Receive the Money

  • The Agent clerk will check your ID
  • Sign the receipt
  • Collect your money

 

 

Receive Money on Your Mobile Phone


You can receive money on your mobile phone with our mobile money transfer service.


Depending on the services offered by your mobile service provider, you can use the money to pay bills, buy goods and services, purchase minutes, and withdraw cash.1


It’s fast, easy, and convenient—for both you and your sender. All you need is a mobile wallet2 with a participating mobile service provider in your country.


  1. Ask your sender to choose ‘receiver’s mobile wallet’ as their payout option and make sure they have your correct mobile number with country code.
  2. You’ll get a text message3 after the money is added to your wallet.


1 Service options are determined by the mobile phone service provider.

2 Funds will be paid to your receiver’s mobile wallet account provider for credit to the account tied to your receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability is subject to the terms and conditions of service.

3 Standard message and data rates from mobile service providers may apply.

 

 

 

Restrictions and Special Notes


Sending from Nigeria:

  • Transactions above $10,000 US dollars or local equivalent must be reported to Central Bank of Nigeria.
  • Sending transactions is only allowed within the country (not outside Nigeria).

Receiving in Nigeria:

  • Transactions above $10,000 US dollars or local equivalent must be reported to Central Bank of Nigeria.
  • Receivers must present correct Money Transfer Control Number (MTCN).
  • Receivers must present a valid ID.
  • Pay without ID on the Test Question alone is forbidden in Nigeria.
  • US dollar payments in Nigeria are available at no charge to the receiver:
    • - First Bank of Nigeria PLC (all locations)
    • - Zenith International Bank (all locations)
    • - Wema Bank (all locations)
    • - Standard Trust Bank (all locations)
    • - Oceanic Bank International (limited locations)
    • - Ecobank Nigeria PLC (limited locations)
    • - Intercontinental Bank PLC (limited locations)
    • - Guarantee Trust Bank (limited locations)
    • - AllStates Trust Bank (limited locations)
    • - NBM Bank (limited locations)


  • U.S. dollar payouts are subject to availability.
  • If sufficient US currency is not available, payout may be made both in US dollars and Nigerian Naira using Western exchange rate at the time of payment.
  • For additional details on locations or cities offering US dollar payouts please contact:

    • - First Bank of Nigeria PLC,
      +234 1 266 4247 or 264 04 98
    • - Oceanic Bank International,
      +234 1 270 5036
    • - Ecobank Nigeria PLC,
      +234 1 818 55 49 or 270 13 21
    • - Intercontinental Bank PLC,
      +234 1 262 29 63 or 262 30 14
    • - Zenith International Bank,
      +234 1 270 07 41 or 270 07 42
    • - Guarantee Trust Bank PLC,
      +234 1 262 26 80 or 480 43 98
    • - WEMA Bank,
      +234 1 461 32 78
    • - Standard Trust Bank at
      +234 1 461 6645
    • - AllStates Trust Bank at
      +234 1 461 84 56 or 461 84 26
    • - NBM Bank at
      +234 1 270 49 79


  • US dollar payment is available in the following cities:

    • - Aba
    • - Abakaliki
    • - Abeokuta
    • - Abuja
    • - Akure
    • - Alaba
    • - Apapa
    • - Asaba
    • - Awka
    • - Benin City
    • - Calabar
    • - Eket
    • - Enugu
    • - Ibadan
    • - Idumagbo
    • - Ikeja
    • - Ilorin
    • - Ilupeju
    • - Jos
    • - Kaduna
    • - Kano
    • - Lagos
    • - Lekki/Ajah
    • - Maiduguri
    • - Mushin
    • - Nnewi
    • - Onitsha
    • - Otta
    • - Owerri
    • - Port Harcourt
    • - Shomolu
    • - Trade Fair
    • - Ughelli
    • - Uyo
    • - Victoria Island
    • - Warri
    • - Yenegoa

General Information:

  • Money transfers sent to Nigeria must include a Test Question.