How to
receive money
with us
How do I receive money in Kazakhstan?
To pick up your transfer in cash, you simply need to go to a nearby agent location and provide your transfer details at the counter.
Go to a location
Find a Western Union agent location near you using our agent locator.
Provide transfer details
Specify transfer details (sender’s name, country, amount sent, MTCN) and show the agent your government-issued photo ID.
Get your money
The money, together with your receipt, will be available right after your details have been confirmed.
Peace of mind every time
Know where your money is at all times with our handy transfer tracking service. All you need to do is enter your Money Transfer Control Number (MTCN) and you’re set!
Frequently asked questions (FAQs)
What documents can I use to pick up money in Kazakhstan?
You need to present an official government-issued ID or a valid passport issued in Kazakhstan
to pick up your
transfer at a Western Union agent location.
Acceptable IDs are subject to the Banking laws and regulations
of Kazakhstan.
How much does it cost to receive money?
All fees are paid by the sender. Receiving money is free of charge.
What is a money transfer control number (MTCN)?
It's a unique number assigned to your transfer.
You will need this number when you go to pick up your money and also to
track your transfer.
Need some help?
Visit our FAQ section or contact us through our customer help line.
1 Agent location count valid as of June 30, 2018.