Choose How to Get Your Identity Verified
Choose how you’ll verify your profile in Kuwait
Through our Portal
Snapshot your documents and upload them instantly.
After you registered on westernunion.com:
1. Snapshot your ID
- Take a photo of both sides of your valid Kuwaiti Civil ID, which you used for registration with Western Union mobile app or at westernunion.com.
2. Snapshot a selfie of yourself
- Take a clear selfie video of yourself, holding your original Kuwaiti Civil ID and saying the following text:
“I, Mr./Ms./Mrs. (Your name), holder of Civil ID No. (Your Civil ID No.) and having mobile Tel. No. (Your mobile Tel. No.), hereby request Aman Exchange Customer Care to register myself for using the Western Union remittance service for (please provide your reason for creating the profile).
Please make sure that your ID is clearly visible and readable within the video.
3. Upload the documents
- Upload the above documents to Aman Exchange Portal.
Watch the video instructions, how to take a needed selfie:
4. Send money
- After a successful verification, you will receive a confirmation by email. Once you get the confirmation email, you can start using Western Union online money transfer services immediately.
At your doorstep
Request an agent visit at the place and time of your convenience.
After you have successfully registered online, you can request an agent’s visit at your doorstep by calling 1877781.
Please note that you will need to present the same valid ID that you used to create your profile.
After a successful verification, you will receive a confirmation by email, and you can start sending money immediately.
At agent location
Visit the agent location of your choice and get verified.
After you have successfully registered online, you will need to visit a nearby Aman Exchange location.
Please note that you need to bring the same valid ID that you used to create your profile.
After a successful verification, you will receive a confirmation by email, and you can start sending money immediately.
Why transfer money with us?
Send money from Kuwait with us and enjoy all the benefits we have to offer.
It’s quick
Your cash will be ready for collection from an agent location within minutes4.
It’s convenient
With hundreds of thousands locations2 in over 200 countries and territories2, finding one nearby is easy.
It’s reliable
We’ve been moving money for over 145 years.
Money transfer made easy with the Western Union® app
Our app brings you all the benefits of our online services, with a few extra touches. Whether you're out and about, need to send money regularly, or just want to know whether you can send 24/7, the Western Union app will always make it easier for you.
Online payment
Pay with a Kuwait-issued debit card
Instant estimates
Check your fees and exchange rates1
Easy resend
Resend in just a few taps
Get the best of our service
Track transfer
See all your transfer statuses at a glance
Rewards
Sign up for My WU® and get rewarded
Start online, pay in store
Start your money transfer on the app and pay in person
Need help?
Visit our FAQs or just get in touch.
Our Customer Care is ready to support you by phone:
18 777 81 (24/7)
or send an email to wu.support@amankuwait.com
1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver's account must be a local currency payout account.
2 Network data valid as of 30 June 2019.
3 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.
4 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.