Here at Western Union, we understand that it is not always possible for the recipient to pick up their money at a branch and that they may prefer an alternative method of receiving the money.
An increasingly popular method is to send money directly to a loved one’s mobile phone. Whether it’s a birthday gift or help covering an urgent bill, it’s easy to send money directly to your loved ones using their mobile phone number with Western Union.
Here’s everything you need to know about the best ways to send money directly to a mobile phone.
With Western Union, you can send money to your loved one’s phone using their mobile phone number.
Western Union sends money to a mobile phone through a mobile wallet1 . When you send a mobile transfer, the money goes to the mobile wallet account1 linked to your loved one’s phone number.
To make sure your money is transferred to the recipient, provide the correct mobile phone number. Sending money using a mobile phone number makes it easier to track money transfers. The recipient will receive a text message from their provider to confirm that the money has been delivered.
If your loved one lives in one of the countries where we offer this service, you can send money directly to their mobile phone. Just make sure the recipient has activated a mobile wallet1 with one of our partner mobile operators in their country of residence.
Get started on our website or download the Western Union® app. From there, simply register for a free online profile or log in.
Then enter the amount you want to send and choose the country where your loved one is located. When sending money to a mobile phone, select mobile wallet1 as the delivery method.
Select a secure payment method and choose whether you wish to pay with your credit1 or debit card or via bank transfer.
Finally, enter your recipient’s details, including their phone number and mobile wallet service provider1. You should also make sure that their name matches their official ID.
Once your transfer is processed, you will receive an SMS confirmation with the tracking number (MTCN). Both you and your recipient will be able to use this tracking number to track your money transfer.
We will also confirm the successful delivery of the mobile money transfer.
No matter what your loved ones are celebrating, whether it’s a birthday, a wedding, a new business opportunity or they just need a little help, being able to send money via a mobile phone number makes it easy to send them your gift.
It’s easy to sign up and start using our money transfer services to send money to a mobile phone.
Easily track your transfer to a mobile phone using our website or app and your MTCN.
You can send money to a mobile phone in several ways: bank transfer, credit card1 or debit card.
Our encryption and fraud prevention measures help protect your Western Union® money transfers.
You can only send money to a mobile phone belonging to a mobile operator that works with Western Union.
Western Union offers convenient money transfers to a mobile phone to a number of countries, from Madagascar to India and Nepal. If you want to send money to a mobile phone, visit the send money form, select the recipient’s country and look for the mobile wallet icon1.
At Western Union, providing a reliable money transfer service is one of our top priorities.
Senders must provide identification to send money to a mobile phone. Transactions comply with the sender’s country and cross-border transfer regulations. Mobile operators protect their customers’ mobile wallets1 with a PIN and other security methods. You can check with your service provider for more information.
If your loved one’s mobile phone is lost or stolen, you should contact your mobile operator and they will freeze or suspend the mobile wallet account1 for your protection.
At Western Union, providing a reliable money transfer service is one of our top priorities.
Senders must provide identification to send money to a mobile phone. Transactions comply with the sender’s country and cross-border transfer regulations.
When you send money to a mobile phone number, it will be paid in the local currency of the recipient’s country.
1 Additional third-party charges may apply.


