Contact Us

If there is something wrong with your transfer, you can:

Contact us at 900 633 633.
Send an email to Customer Care

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.

You can contact our data protection officer by email at wuprivacy@westernunion.com. Exercise your right to Data Subject Access here.

Contact us by phone

If you have questions about online transactions:

In Spain, call 900 633 633 (available daily from 8 a.m. to 23:00 h)
Outside of Spain, call +322 639 7098

Spanish: Daily, 9:00am – 12:00am EET

Contact us by Mail

Western Union Processing Italy
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247