Western Union believes in rewarding loyalty. When you send money with us, you receive membership in the My WUSM loyalty program. This program lets you earn My WUSM points with transfer fees1 paid for each qualifying money transfer you make and then redeem them to pay reduced transfer fees on future qualifying money transfers. The My WUSM program is not only easy to use, it also helps save you money.
Start getting rewarded in just three simple steps:
You enjoy the following benefits from being a My WUSM member:
You can enroll in the My WUSM loyalty program through any of the three ways:
The My WUSM loyalty program lets you earn My WUSM points. When you’re a member, you earn points on each qualifying money transfer.
With each 1 EUR fee paid for each qualifying money transfer you earn 1 My WUSM point. The more transfers you make, the more reward points you earn. You can redeem these points for reduced transfer fee or discounts2 on future qualifying money transfers.
You can check your My WUSM points on any of the following platforms:
You can redeem your points for a reduced transfer fee or discount2 on a future qualifying money transfer. To redeem points for a reduced transfer fee2, you will get the following message on your transfer summary: ‘Promo code has been applied to your transfer’.
You can redeem your points on any of the following platforms:
20 points 2 EURO
30 points 4 EURO
40 points 5.5 EURO
50 points 7 EURO
For example, to redeem 20 points, type an SMS3: ‘2 EURO and your My WUSM number’ and send it to 34683780183. Your transfer fee discount2 will be applied automatically to your next qualifying money transfer.
Standard messaging or data rates may apply.
You can use MY WUSM points for up to 1 year from the date they were issued. After 1 year, your collected points will no longer be redeemable.
Yes, if you have multiple MY WUSM numbers, you can merge them into one. When you merge MY WUSM numbers, you will be automatically assigned a unified MY WUSM number.
You can also merge your MY WUSM numbers by calling our Customer Care.
It may take up to 48 hours to merge your MY WUSM numbers and reflect the new total MY WUSM points balance.
When you redeem your points, you’ll get the message ‘Promo code has been applied to your transfer’ at the top of the screen. You’ll also see this message on your transfer summary when you start your new transfer. The MY WUSM discount amount is displayed as ‘Promo’ on your transfer summary at the right side of the Send money page.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.
2 Fee reductions apply only to Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WUSM fee reductions.
3 By texting one of the identified key words to 34683780183, you authorize us to send to your mobile number, automated text messages relating to the key word’s described purpose. Consent not required for purchase and may be revoked at any time. Msg & Data Rates may apply. Send STOP to 34683780183 to cancel, Send HELP or AIDE to +393202042221 for help. Mobile carriers are not liable for delayed or undelivered messages. For Western Union’s Privacy Statement visit wu.com