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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 800 144 232
  • Email Customer Care at

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit


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Contact us by phone

For fraud-related concerns or online transactions inquiries
800 144 232 or +32 2643 8937
(available from 9 a.m. to 12 a.m. Monday to Sunday)

Contact us by Mail

Western Union Processing: Czech Republic
Lithuania UAB
J. Balcikonio str. 3, Vilnius, Lithuania LT-08247

Contact us by e-mail

Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
Media Relations
12500 E. Belford Ave
Englewood, CO 80112
+1-720-332-1000 ext.5