Contact information

We’re happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

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    Get in touch with our Customer Care representative for assistance

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    Give us a call

    For fraud-related concerns or online transactions inquiries
    0 800 801 044 or +32 2 643 8887

    English:

    Daily, 9:00am – 12:00am EET

    Romanian:

    Mon-Sat, 9:00am – 9:00pm EET

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  • Find a location

    Find contacts of a Western Union agent location for retail-related enquiries.

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Contact Us

If there is something wrong with your transfer, you can:

  • Contact us at 0 800 801 044.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.