Western Union waives fees for digital money transfers to Brazil

Regional News By Khalid Fellahi June 9, 2020

Western Union has announced that transfer fees will be waived* globally for digital money transfers to Brazil through the end of July. This initiative is intended to provide relief for Brazilians struggling from the impact of the COVID-19 pandemic.

Consumers around the globe sending money transfers to Brazil from westernunion.com or the Western Union mobile app for bank account payout can access the fee-free1 digital offer through June 30. Western Union’s digital money transfer services are available in more than 75 countries.

Western Union’s global response to the COVID-19 pandemic is ongoing and has focused on prioritizing the health and safety of customers, Agents and employees while continuing to keep money flowing when and where it is needed most.

“Western Union is listening and responding to our customers’ needs every day” said Khalid Fellahi, Western Union’s President, Global Head Consumer Money Transfer. “This is a dynamic situation, and as needs emerge around the globe we are working diligently to support our customers money movement needs.”

Western Union has seen an uptick in digital remittances as the COVID-19 pandemic has restricted movement in nearly every part of the world since January. Last month, the company offered discounted fees to essential workers and first responders. The company also announced a variety of service enhancements to support customers and keep remittances flowing as restrictions increased, including concierge services to facilitate digital transactions, and  home-delivery of remittance funds in some markets.

Western Union and the Western Union Foundation, along with partners, have pledged more than USD $1 million in the fight against COVID-19. The Foundation is prioritizing initiatives that include strengthening healthcare systems around the globe and serving vulnerable populations, including refugees and migrants. Additionally, the Foundation will continue to support local and global nonprofit organizations providing access to essential services, including hunger relief, medical training, education, supplies and equipment for frontline healthcare workers.

In addition, Western Union Business Solutions’ WU® NGO GlobalPay platform has enabled NGOs to focus on the vital work at hand delivering critical international operations to support communities in need. Since 2012, more than 2,000 NGOs have sent nearly $8 billion around the world in 132 currencies to more than 200 countries, through the platform.

All of Western Union’s responses and initiatives related to COVID-19 may be accessed via our dedicated Resource Center here.

*Western Union makes money on the foreign exchange conversion.