Receive money into a bank account in South Africa

Skip the trip to pickup cash. You can receive a Western Union money transfer directly to your bank account at major banks in South Africa.

Be informed. Be aware. Protect yourself from fraud.

Fast and easy one-time registration

Fast and easy one-time registration

Major banks in South Africa covered

Major banks in South Africa covered

Track your transfer status in real-time

Track your transfer status in real-time

How does it work?

Let your sender know the following:

Your first, middle and last name as it appears on the ID you used to open the bank account.

Your email address and mobile phone number with international code +27.

Your bank name and bank account number.

Learn how to register to receive money in your bank account

1

Follow the registration link

You will receive an SMS or email notification about an incoming money transfer. Click the link in the message to continue.

2

Start your registration

Enter your valid South African mobile number and your email address.

3

Verify your ID

Upload a clear picture of your valid ID document. We accept a variety of identity documents, including a South African ID, a South African Asylum document or a foreign passport. Then, take a photo of yourself holding the ID document next to your face.

4

Provide your details

Enter all your personal information when prompted, including first, middle and last names, date of birth, gender, nationality exactly as it appears on your ID and a South African residential address.

5

Accept the Terms and Conditions

Read and accept our Terms and Conditions and that’s it! The incoming and all following money transfers will be deposited straight to your bank account.

Why receive money with Western Union?

Why receive money with Western Union?

Reliable service

Millions of customers trust us to deliver their money every day.

Peace of mind

You can track your transfers on our website using the tracking number (MTCN).

Committed to security

Our encryption and fraud prevention efforts help protect your every Western Union money transfer.

Major banks covered

You can receive your money transfers in a bank account at major banks in South Africa.

Frequently Asked Questions

How much does it cost to receive money?

All transfer fees1 are paid by the sender. Receiving money is free of charge unless the receiver chooses to receive the money in a different currency, to a device or an account which is not part of the money transfer.

What do I need to register?

You will need to have:

  • Valid South African mobile number
  • Valid email address
  • Valid government-issued ID document (South African ID, a South African Asylum document or a foreign passport)
  • South African residential address

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Do I need to register every time I receive money to my bank account?

No, you only need to register once, and all future money transfers will be deposited into your bank account directly.

What if I didn’t receive a notification with a registration link?

If you expect a Western Union money transfer from abroad, but have not received a notification, Sikhona-Customers can contact us via:

    Email: customercare@sfx.co.za
    WhatsApp: 011 073 8122
    Call Center: 0861 660 660

Still have questions?

Visit our Help Center for more information on Western Union money transfers to South Africa.

Need help?
Contact Sikhona customer care:

Email: customercare@sfx.co.za

WhatsApp: 011 073 8122

Call Center: 0861 660 660

1 Western Union also makes money from currency exchange. Fees and rates subject to change without notice.