Universal reach, day or night. Send money to Mexico, the Philippines, Brazil and 200+ countries 24/7.¹
Same day wallet to wallet transfers within the US with no money transfer fees. Keep more of your hard-earned money.2
Exclusive access to a Western Union Visa® card. Use your money right away, online or in store.*
Backed by the power of Western Union.
Vigo Money is powered by Western Union, so you can log in using your existing username and password. No credit checks, no annual fees, no worries.
Load funds into your account using your debit or credit card, or redirect a Western Union money transfer. You’ll get a virtual card right away, or you can choose to get a physical Western Union Visa® card3 to use in store or online everywhere Visa® is accepted.
Local or international, it’s simple.
Send money to the people who matter most and use your Vigo wallet and card for everyday purchases, bills, and more—all in one place, right from your phone.
Chat with us directly from the app, or call 1-888-294-5098.
On the main dashboard, select Add Money. Then choose the source of funds (debit card, credit card*, or redirect a money transfer that has been sent to you) and follow the instructions.
Please note availability times differ based on funding option.
*If you are using a credit card, a card-issuer cash advance fee and associated interest charges may Apply.
To sign up for the Vigo Money App, simply download the App and click on Sign up for App. You’ll need to enter the following details as they Appear in your unexpired government-issued ID. Your:
You may also need to verify your identity with one of the following:
You can add 1 debit card, 1 credit card, and one external bank account, to your profile for loading/topping up your App.
To get detailed information about any fees associated with the Wallet, please refer to the Wallet Terms and Conditions and the Cardholder Agreement.
For questions or concerns not addressed here, you may need reach out to our help center by calling our customer support line on 1-888-294-5098 or the online chat within your App, by mail at P.O. Box 6036, Englewood, CO 80155, or visit www.WesternUnion.com.
1 Services may be provided by Western Union Financial Services, Inc. NMLS #906983 and/or Western Union International Services, LLC NMLS #906985, which are licensed as Money
Transmitters by the New York State Department of Financial Services. See terms and conditions for details. Western Union makes money from currency exchange.
2 When you transfer money from your Vigo Money by Western Union Wallet Account to another Vigo Money by Western Union Wallet Account within the United States, Western Union will not
charge a money transfer fee and funds should typically be available within the same day; delays may occur. Regular money transfer fees apply for other money transfers. Other fees may apply.
See terms and conditions for details.
3For fees associated with ordering a physical card please see the Cardholder Agreement.
Data rates may apply.
*The Western Union Visa® Card is issued together with a prepaid card account, by Pathward, National Association, and is linked to the Vigo Money by Western Union wallet.
Services may be provided by Western Union Financial Services, Inc. NMLS #906983 and/or Western Union International Services, LLC NMLS #906985, which are licensed as Money Transmitters
by the New York State Department of Financial Services. See terms and conditions for details.
© 2026 Western Union Holdings, Inc. All rights reserved. All other logos, trademarks, service marks and trade names referenced in this material are the property of their respective owners.
The Western Union Visa® Card is issued by Pathward®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. Card accepted everywhere Visa debit cards are accepted
