We are closely monitoring COVID-19 (Coronavirus) developments and doing everything possible to support our customers. We encourage customers to send money via our app or wu.com to avoid unnecessary travel. To get the current status or hours of operations for retail locations in affected areas, please click here
Keep up to date on the most common scam types with other third party resources.
Before sharing information or sending any money, make sure you personally know the person requesting it. If you're unsure, verify with a friend or family member first.
Cons often mislead victims into providing personal or financial information by unsolicited phone, text or email. Never respond, click on links or attachments in messages from someone you do not know.
Do an online search of a company or product name with relevant words like "scam" or "claim", even phrases like "tax call" to review information shared.
Know what to look for:
Fraudsters use any means to contact victims to gain your trust and then ask for money. Never send money to someone you haven't met in person or for a payment of goods, services or purchases found online.
Never send money after a check deposit:
Banks are required to make funds from deposited checks available within days, but knowing if it's a fake check can take weeks. To avoid being responsible, funds from a deposited check should not be used until it officially clears.