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Choose how to get verified

Choose how you’ll verify your profile in Qatar


Verify your identity online through web or app.

After you have registered on the Western Union mobile app or westernunion.com, please follow the steps below:

  1. Log in to your Western Union profile.

  2. Select “Online verification” from the available options.

  3. Take photos of the below using your phone or web camera and upload them:

    • The ID document you used to register online

    • A selfie photo following the on-screen instructions (move head up, down, left...)

    After a successful verification, you will receive both email and SMS confirmations and you can start sending money immediately.

Send now

In person

Visit the nearest Alfardan Exchange agent location and get verified.

After you have successfully registered online, you will need to visit a nearby Alfardan Exchange location. Please note that you need to bring the same government-issued ID you used to create your profile.

Once your identity is verified, you can start sending money immediately.

Find location

Why transfer money with us?

Send money from Qatar with us and enjoy all the benefits we have to offer.

It’s quick

Your cash will be ready for pickup from an agent location within minutes1.

It’s convenient

With hundreds of thousands locations in over 200 countries and territories2, finding one nearby is easy.

It’s reliable

We’ve been moving money for over 145 years.

Money transfer made easy with the Western Union® app

Our app brings you all the benefits of our online services, with a few extra touches. Whether you're out and about, need to send money regularly, or just want to know whether you can send 24/7, the Western Union app will always make it easier for you.

Online payment

Pay with a Qatar-issued debit card

Instant estimates

Check your fees and exchange rates1

Easy resend

Resend in just a few taps

Get the best of our service

Track transfer

See all your transfer statuses at a glance


Sign up for My WU® and get rewarded

Start online, pay in store

Start your money transfer on the app and pay in person

Ready to send?

Get started

Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you.

For questions about westernunion.com services (app and web), call us at 4453 7777, or send us an email to wu.support@alfardanexchange.com.qa.

For other Western Union services, contact us at 800 100 609.

Go to FAQs

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.

2 Network data valid as of 30, June 2019.