Welcome to
My WUsm

Keep redeeming your points for rewards and stay tuned for a new loyalty program.

Program benefits

Send money quick and easy

Sign up online or at your nearest agent location for free with Western Union and start making money transfers easily.

Redeem rewards points

We have put a pause on earning rewards points, but existing rewards points which expire as per T&Cs can be redeemed for transfer fee discounts.

Building something better

We are refreshing our loyalty program. So, continue to register to stay tuned for all the latest updates on the new and more rewarding program.

Explore rewards

20 points

Get a 25% Transfer Fee Discount¹

30 points

Get a 50% Transfer Fee Discount¹

Become a My WUsm loyalty member for free

You can enroll by visiting your local Western Union agent or online.

Find a location

Frequently asked questions

What is changing for My WU loyalty program?

We know you work hard for your money and we’re always by your side improving our services to help simplify and power your finances. We heard from you that our current rewards program needs to change. Although we’ve put a pause on earning new points, you can still enroll and redeem existing points. Sign up for free today to hear what’s coming next.

How can I enroll in My WU loyalty program?

To enroll in the My WU loyalty program:

  • Create a Western Union profile on westernunion.com or our mobile app and select the My WU checkbox. This will generate a My WU number that will be used on all digital transfers. You can create your profile without sending a money transfer. Register now to create your profile.
  • Already have a profile? Log in and select the My WU tab on the top right side of the page. Accept the program terms and conditions and you will be assigned a My WU number.
  • Register in person at any of our agent location. You can find your My WU number printed at the top of your receipt.
Can I still use my rewards points and when do they expire?

Yes, if you have enough rewards points, you can continue to redeem them to get the reward like before as they expire per T&Cs. There are no changes to the redemption functionality and the rewards points redeemed as discounts will be automatically applied to a money transfer as usual. All the outstanding points in your account will remain valid and expire as per T&Cs.

How is customer data protected by Western Union?

Data privacy is our top priority. We are committed to protecting your personal information in accordance with Fair Information Practices and applicable data protection laws to provide the best service for you. For more on our data privacy, head to our Privacy Statement section.

Still have questions? We are here to help.

Give us a call Or connect

We move forward to keep you moving forward.

  • Send money to anyone quickly and easily.
  • Track your money transfer in real-time.
  • Redeem rewards and more.

1Transfer fee discount applies to future money transfers sent and only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, money transfers via social/chat applications or transfers that are set up through the Western Union app and paid for at participating agent locations. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee discounts. Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.