Frequently Asked Questions

Send money in person

Who uses Western Union money transfer services?

Anyone who needs to send or receive money quickly uses Western Union. These include people supporting friends or relatives abroad and travelers who need to make fast, international transfers.

Who are Western Union® agents?

Western Union agents are our representatives in the different countries you send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

How can I find a Western Union® agent location in the Maldives?

Finding an agent location in the Maldives is easy, just use our online agent locator tool.

How do I send money from an agent location?

Once you get to our agent location, you will be asked to provide the following:

  • Your receiver’s first and last name
  • The exact amount you wish to send
  • The country you are sending to
  • A valid government-issued ID

After presenting all that information you can give the agent the total amount including the applicable service fees and tax. Your money then will be available in minutes to your receiver after the transfer is completed.

What documents can I use to send money from the Maldives?

If you’re a resident of the Maldives, you need to present any official government-issued ID such as: a valid passport, driver’s license or national ID card.

If you’re not a resident of the Maldives, you need to present any official government-issued ID such as: passport with a valid visa.

Acceptable IDs are subject to the banking laws and regulations of the Maldives.

How much money can I send from a Western Union agent location in the Maldives?

You can send up to 3000 USD per transfer.

How are money transfers paid out to receivers?

Money transfers will generally be paid in cash. After you’ve chosen your destination country, you may ask the agent for the types of services available to you.

Other restrictions may apply. To know more about you can call Westernunion.com Customer Care at +960 333 2777 or send an email to wu@villatravels.com

How can I know the status of my money transfer?

You can check your transfer status online. All you need is the sender’s or receiver’s name and the tracking number (MTCN) printed on the receipt.

Can I send money at any time at an agent location?

Each agent location determines its own hours of operation. Some have extended hours and are open during weekends.

Find a nearby agent location with our agent locator tool to know more about their operating hours.