Frequently Asked Questions

If you’re a resident of the Maldives, you need to present any official government-issued ID such as: a valid passport, driver’s license or national ID card.

If you’re not a resident of the Maldives, you need to present any official government-issued ID such as: a passport with a valid work or special visa.

Acceptable IDs are subject to the banking laws and regulations of the Maldives.

You can track your transfer online at westernunion.com. Type in the sender’s name and tracking number (MTCN). We will then update you on the status of your money transfer.

You can also call Westernunion.com Customer Care at +960 333 2777 or send an email to wu@villatravels.com

You can pick up the money at any agent location. You’ll need to provide the following information:

• Your name and address
• Your sender’s full name
• The country where the money was sent from
• The exact amount that was sent
• The tracking number ( MTCN)

Acceptable IDs are also required.

For more information, visit the nearest agent location, or call Westernunion.com Customer Care at +960 333 2777 or send an email to wu@villatravels.com

Money transfers will generally be paid in cash. Other restrictions may apply.

For more information, visit your nearest agent location, you can also call Westernunion.com Customer Care at +960 333 2777 or send an email to wu@villatravels.com

All fees are paid by the sender.

Money transfers will generally be paid in cash. After you’ve chosen your destination country, you may ask the agent for the types of services available to you.

Other restrictions may apply. To know more about you can call Westernunion.com Customer Care at  960 333 2777 or send an email to wu@villatravels.com.