Frequently Asked Questions

Yes, before making your first online transfer, you will need to verify your identity.

Once you have successfully registered online, you will be asked to visit an agent location to verify your identity in-person.

After you present a valid government-issued ID at the agent location, you will receive a confirmation via SMS that your profile has been verified.

If you need to send money before your verification is completed, please visit an agent location.

Please present a valid identification document at our agent location during your verification process.

Acceptable ID documents for the Maldives residents are: passport, driver’s license or national ID card.

Acceptable ID documents for non-residents are:  passport with a valid work or special visa.

You can verify your profile by visiting one of the following locations:

1. Island Financials Pvt. Limited, H Regina, 41 Majedhee Magu, Male – 20041
2. Island Financials Pvt. Limited, HMD 102, Huvandhumaa Hingun, Hulhumale – 23054