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Contact Us

If there is something wrong with your transfer, you can:

  • Contact us at 8 800 33086.
    •     English: Daily, 9:00am – 12:00am EET  
    •     Russian: Daily, 09:00am – 21:00pm EET  
  • Send an email to our Customer Care.
  • Outside of Lithuania, call +322 643 8935.

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.

To exercise your privacy rights, please contact Western Union by completing the Individual Rights Request form.