Frequently Asked Questions

Western Union services are for anyone who needs to send or receive money quickly. From travelers, people supporting friends or relatives abroad, to business people who need to make faster international transfers.

They are our representatives in the different countries you need to send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

Finding an agent location in Korea is easy, you can go here.

Once you get to our agent location, you will be asked to provide some information like: your receiver’s first name, last name, the amount you want to send and the country you are sending to. Then just give the agent the total amount, including the applicable fees. Your money will be available in minutes to your receiver after the transfer is completed.

You need to present any official government issued ID (e.g. Resident ID for South Koreans, or Passport for foreigners). Alien Registration ID is also required for opening a bank account in South Korea.
You also need to present a document that shows your current or permanent address information in South Korea.
Acceptable IDs are subject to the banking laws and regulations of in South Korea.

You can send up to 7,000 USD a day in South Korea.

Money transfers will generally be paid in cash. The receiver may choose to receive funds and some money transfers may be paid directly to a bank account. Other restrictions may apply. Please visit an agent location to get more information about restrictions or you can call our Customer Care on 00798 8521 3000 (toll free), or send an email to customerservice.asia@westernunion.com.

You can check your transfer status online, all you need is the sender’s name and the Money Transfer Control Number (MTCN) printed on the sender’s receipt.

Each Western Union agent location have its own hours of operations. Some have extended hours and open during weekends. Find a nearby Western Union agent location here.

You can send up to 7,000 USD a day in South Korea.

They are our representatives in the different countries you need to send or receive money, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.