Protect Yourself from Fraud
Only use Western Union for sending money to friends and family. Never send money to someone you haven't met in person and confirm emergency situations before sending money.
Knowing what to look for is the key in spotting the warning signs of a scam and then avoiding it.
Remember, do NOT send money to an individual if you are sending:
- To a grandchild, friend or family member for an emergency situation you have not personally confirmed
- To claim lottery or prize winnings
- To someone you met online
- For an internet purchase
- For an employment opportunity
- For a rental property
- For a credit card or loan fee
A money transfer can be paid out to the receiver within a very short time. After the money is paid, you generally cannot obtain a refund from Western Union, even if the transfer was a result of fraud.
If you believe that you are the victim of fraud, call the Western Union Fraud Hotline at 00 49 69 120 144 077 (mobile only).