To send money online, you need to visit wu.com or download the WU app and create a profile. After your profile has been verified, you’ll be able to send cash directly to your receiver’s bank account or for a cash pick up at one of our agent locations.
Your money will be available within 1 or 2 business days for a cash pickup or up to 5 days for a Direct to Bank Account transfer, depending on your receiver’s country1,2.
1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply.
2 For transfers funded with bank transfers, the money will be released only if the payment is fully received by Orabank in the specified account.
There are several options to fund an online transfer on wu.com in Guinea-Bissau:
If you wish to find out more about options to fund your online money transfer, please call our Western Union Customer Care number at +245 95 642 15 95, or send an email to email@example.com
If you want to send money via bank transfer, you will need to move the funds directly to an Orabank account. To do this, please follow these simple steps:
Please do not forget to mention the transfer reference number in the remarks column before you complete the fund's transfer from your account.
*Please note that your money will not be available to your receiver, until you complete the electronic transfer to the correct Orabank account, with the exact amount plus the fees and the correct transfer reference number. Any money transfer will be cancelled if we do not receive the funds within 7 days.
Since we do not accept third party transfers, please make sure that the funds are transferred from your own bank account. To proceed with your transfer, you will have to send the complete amount (including the fees) to the Orabank account provided on the receipt page the same day you started the transfer.
Any money transfer will be cancelled if we do not receive the funds within 7 days.
You can find online the list of countries you can send money online from Guinea-Bissau.
Transfers within Guinea-Bissau are also available.
After your profile is verified, you can send
up to 500,000 XOF per transfer.
Your online receipt will show if your transfer has been approved. When the transfer is complete, you'll get an email with your tracking number (MTCN). If your transfer is on hold you might be contact for more information.
If your transfer is rejected you may call Western Union Customer Care number at +245 9559 87391, or send an email to firstname.lastname@example.org.
A receipt will be sent to your email after the transfer is completed. You can also see the details of all of your previous transfers in your profile.
First, fill in the online registration form and provide the following information:
Once you have successfully registered, please go the nearest Orabank agent location with the same ID that you registered with.
The tracking number (MTCN) is a unique code to every transfer. Your receiver will need this number when they pick up their money, and it can also be used to track your transfer.
You can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt.