How to Provide Your Identification

For transfers above 1.000 EUR, we need to confirm your identity. Once confirmed, you will be able to send up to 5.000 EUR within a three-day period. Here is how it works:

Step 1: Log in with your e-mail address and password, open your profile or start a money transfer and choose 'Start verification'. You will then receive a letter from us.

Step 2: Follow the directions in the letter and collect your documents

Bring the letter and your passport or European driving licence (plastic card only), or EU national identity card to an official Estonian Post Ltd. location.


Step 3:  Go to the post office

- Present the letter and your ID to the postal clerk.

- The post office will send all documents to us.


Step 4: Check your ID status

You can log in to your Western Union profile to check your status anytime. When it’s finished, we will email you a confirmation.

For transfers above 1.000 EUR, we need to confirm your identity. Once confirmed, you will be able to send up to 5.000 EUR within a three-day period. Here is how it works: