How to Provide Your Identification

You can send up to 1.000 EUR within a 12-month period before we ask you to verify your identity. If you plan to send money regularly using wu.com, we will need to verify your identity. Here is how it works:

Step 1: Choose Start verification in your profile overview. You can also choose I want to send money regularly on the review page of your money transfer to start the process. You will receive a letter from us. 

Step 2: Follow the directions in the letter and collect your documents

Bring the letter and your passport or European driving licence (plastic card only), or EU national identity card to an official Estonian Post Ltd. location.


Step 3:  Go to the post office

- Present the letter and your ID to the postal clerk.

- The post office will send all documents to us.


Step 4: Check your ID status

You can log in to your Western Union profile to check your status anytime. When it’s finished, we will email you a confirmation.

If you need to send money before your identification is verified, you can send cash from one of our many agent locations.