Frequently Asked Questions

Yes, before making your first online transfer, you will need to verify your profile in person. Once you have successfully registered online, please visit one of the Unioni Financiar Tirana (UFT) locations for a one time in-person verification. Once your profile is verified, you will be able to send money online.

After you present a valid government-issued ID at one of the Unioni Financiar Tirana (UFT) locations you will receive a confirmation via SMS.

If you are a resident in Albania, then the following identification is accepted:
– Identity card issued by the Republic of Albania;
– Passport issued for Albanian citizens. If you are a European Union resident, or a resident of North Macedonia, Montenegro or Kosovo the following identification is accepted:
– Identity card issued in European Union, or respectively in North Macedonia, Montenegro and Kosovo. If you are a non-resident, then the following identification documents are accepted:
– International passport of the foreign citizen. Identification documents should have your full name, ID details, citizenship and date of birth.
Please make sure to bring the same identification document to the verification location that you have used for your online profile.

Search for a Union Financial Tiran (UTF) location near to you. All locations on the list will verify your online profile.

Search for a Union Financial Tiran (UTF) location near to you. All locations on the list will verify your online profile.