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Emily Larson 2017-7-11

Western Union Wins Three Money Transfer Awards

At Western Union, our customers find us through a variety of channels. Tech-savvy consumers often search for reviews and comparisons on sites such as Comparison sites can help consumers make informed decisions, based on a number of factors that may be important to them.

This year, after being put through the rigorous methodology at, Western Union won three of the Money Transfer Awards — Most Convenient, Best User Experience, and Fastest Transfer.

“Western Union is the name in money transfers for a reason. Excellent user experience, convenience and speed keep customers coming back,” said Fred Schebesta, CEO

The Money Transfer Awards are customer focused, driven by the direct needs of the customer. As a personal finance comparison site, provides information to help consumers navigate unfamiliar decisions, including sending money internationally. also uses an investigative process to select their award recipients, conducting three months of testing. Their team went through what everyday consumers would experience, by scouring the Internet looking for money transfer options. They then generated thousands of quotes, conducted usability testing, and fact checked sites.

Most importantly, the team at sent actual transfers, all in the name of empowering customers to make better decisions.

“Trying out a new money transfer provider is not a risk everyone can afford. The Money Transfer Awards tested providers to save customers time and money,” said Olivia Chow, Money Transfer Awards Lead Researcher.

The awards Western Union has won include:


Most Convenient

Convenience measured by number of available transfer options and locations. If something is truly convenient, it should be able to act as a one-stop-shop. Western Union’s points of differentiation included:

  • Available for transfers into a bank account in 50+ countries and territories
  • High transfer maximums
  • Network of cash pick-up locations





Best User Experience asked real users to test Western Union’s site for ease, attractiveness, and appearance of credibility. Western Union’s points of differentiation included:

  • 5/5 score for site attractiveness
  • Ability to generate a price quote without providing personal information





Fastest Transfer chose the fastest method available regardless of price. Highlights include:

  • Transfer to bank account arrived within 24 hours
  • Signing up took less than 4 minutes
  • Instant approval after sign-up




At Western Union, we strive to make it easier for our customers to move money how they want, when they want – be it through our website funded from a bank account, via our 4+ star rated app, or at any of our 500,000+ Agent locations globally. We are proud of this recognition from, and will continue to innovate and evolve to maintain a best-in-class experience for our customers.


About finder is a personal finance website, which helps Americans compare financial products online so they can make better informed decisions. Consumers can visit to compare and learn about credit cards, mortgages, personal loans, life and travel insurance, shopping coupon codes, and so much more before choosing the option that best suits their needs. 

Free to use, we’re not a bank or insurer, nor are we owned by one, and we are not a product issuer or a credit provider. We’re not affiliated with any one institution or outlet, so it’s genuine advice from a team of experts who care about helping you find better. launched in the U.S. in September 2015 and is privately owned and self-funded by two Australian entrepreneurs – Fred Schebesta and Frank Restuccia. You can read more here:


This Article was written by

Emily Larson Spirited marketing and communications manager with almost a decade of experience in finance, retail, and non-profit. Passionate about design, creativity, and above all... adventure.

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