Sending love in times like these  

People By Cecilia Hendrix April 8, 2020

At Western Union, we know that for many of you, home is more than one place. As you work and try to stay safe in one part of the world, you feel an ever-greater sense of love and responsibility for your family and loved ones across the globe. That’s especially important in uncertain times like these.

We reached out to our customers to learn more about their stories and how they are supporting their loved ones in times of need. Here is what they have shared:

Meagan, Australia 

“Money transfers are about familial bonds and love, even thousands of miles away I know my brother can be helped and he knows I care about him.”  

Next to handling her job and as an IT Manager and her two kids at home, Meagan from Australia is supporting her brother in China, who lost his teaching-job during the crisis.

“It’s challenging. I am fortunate to work remotely as an IT-Expert but with two kids at home, it’s hard. I need to keep them entertained and schooled while also getting things done for work. 

My brother in China is not as fortunate.  

Most citizens there are still housebound. There are some improvements but it’s still pretty serious. 

They’ve been in isolation now for a few weeks, luckily both healthy but my brother can’t work and worries they are eating up their savings.  It’s very trying times and I know that he’s very stressed.  

I really just want to help. To give what I can. It’s not the same as seeing them and being there for them, but if money and support are all I can contribute then that’s what I’ll do. 

So, sending money for me is about familial bonds and love, even thousands of miles away I know my brother can be helped and he knows I care about him. 

Feeling stressed about money isn’t a good feeling so easing some of that burden with easy money transfers doesn’t just bring him peace of mind, but me too. Plus, the fact that it’s so easy to help – no complicated processes – which at this stressful time I just don’t need.  

I love my brother very much and know that he’d do the same for me.”  

Western Union is here for you and your loved ones 

Meagan and our other millions of customers trust us to move their money. We take our role in getting your money to the places you most need it very seriously – during uncertain times most of all.

Our digital services in 70+ countries plus territories, and our mobile app in 40+ countries, are available to serve you around the clock. Send money to your receiver’s bank account anywhere in the world without either of you having to leave the comfort and safety of your home.*

For additional information, please visit the Western Union COVID-19 Resource Center.

*Where available.

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