Western Union Pioneers Digital Money Transfers in Moldova with Victoria Bank

Regional News By Carolina Laurijssen Sep 3, 2019

Moldova Consumers Can Now Send Global Money Transfers 24/7

CHISINAU, SEPTEMBER 03, 2019— Western Union, a leader in cross border, cross currency money movement, in collaboration with Victoriabank, one of the top commercial banks in Moldova, have launched www.westernunion.com/md, pioneering 24/7 online customer money transfers around the world.

Customers in Moldova can now choose to send money conveniently online via www.westernunion.com/md with a national debit or credit card. They also have the choice of commencing their transaction online and completing at any of Western Union® agent locations. Funds can be received at hundreds of thousands of Western Union® agent locations in more than 200 countries and territories.

“We are accelerating our digital presence to mirror our iconic retail footprint around the world and locally to offer customers multi-channel choice to suit their money transfer needs,” said Gabriel Sorbo, Regional Vice President, Southern Europe at Western Union. “In collaboration with Victoriabank, we are delighted to offer customers in Moldova access to Western Union’s digital services, enabling them to move money easily and quickly with a few clicks or swipes.”

According to World Bank data consumers in Moldova sent more than USD346 million in remittances in 2017.

“We are happy to be the first bank in Moldova to collaborate with Western Union to offer digital money transfer services for customers. Our common purpose is to offer the best customer service possible and create more opportunities for our customers. The bank has and will continue to invest in superior technology that creates a user-friendly experience and provides the customer the most modern banking conveniences. This facility is about developing new ways to send money through and to meet customer needs.” – Vladimir Stovbun, Retail Department Director, Victoriabank

Western Union has been providing money transfer services in Moldova since 1994.



In accordance with the local regulations, prior to the first use of the online service, customers are required to register on www.westernunion.com/md, then verify by using a Moldovian mobile number and a valid government issued national ID or Passport. In person verification at a Victoriabank location is required if the transaction exceeds the 20,000 MDL limit.

After successful verification, customers will receive a notification confirming they can now conveniently send Western Union® money transfers anytime, with a few clicks, online.

In addition to the convenience and reliability of sending money any time, the website displays current exchange rates and fees, tracks money transfers online, lists past and pending transactions and lists payout options available in the receiver’s country.

Upon successful registration, customers can proceed to initiate the transaction and insert the recipient’s information.

Once the transaction is complete, the sender receives an SMS confirmation containing the tracking number (MTCN). This can be used to track the money transfer and should be sent only to the recipient. For convenience, the customer can save the receiver details as a template for future transfers.

For more information, customers can visit selected Victoriabank locations, call (022) 576244 or contact Customer Support at the bottom of the page on www.westernunion.md.

# # #

About Western Union

The Western Union Company (NYSE: WU) is a global leader in cross-border, cross-currency money movement. Our omnichannel platform connects the digital and physical worlds and makes it possible for consumers and businesses to send and receive money and make payments with speed, ease, and reliability. As of June 30, 2019, our network included over 550,000 retail agent locations offering Western Union, Vigo or Orlandi Valuta branded services in more than 200 countries and territories, with the capability to send money to billions of accounts. Additionally, westernunion.com, our fastest growing channel in 2018, is available in more than 70 countries, plus additional territories, to move money around the world. With our global reach, Western Union moves money for better, connecting family, friends and businesses to enable financial inclusion and support economic growth. For more information, visit www.westernunion.com.

About VB

Victoriabank is a top bank on the Moldovan market with more than 620 000 clients, 1 300 employees and 100 branches throughout the country. It is the first commercial institution in Moldova, founded in 1989, which at present provides a complete range of products and services to private individuals, SMEs and large corporations via multiple distribution channels: banking units, ATM and EPOS networks, and online banking (VB24). In 2018 the bank became part of the biggest financial group in Romania – Banca Transilvania. The accession to the group marked the beginning of a new chapter in the development of the banking and business environment of the Republic of Moldova.