Many Filipinos living and working in North America use Western Union as a critical lifeline for sending money home frequently to their family and friends in the Philippines. So, we want to make it more affordable and easier to send money home.
First, there are no receiver charges1 with Western Union when sending to the Philippines from the U.S. and Canada. Secondly, we are enhancing customer support at our agent locations and at point of sale for shorter resolution times when seeking to send or receive money or when encountering a problem.
Lastly, we continue to invest in and expand our payment capabilities, so all customers have multiple ways to send and receive money transfers. For people in the Philippines, this includes options to receive money in your bank account or mobile wallet such as GCash.
3 Benefits of Western Union’s Improved Services to the Philippines
To quickly sum up the impact of these new improvements for people sending money to the Philippines, benefits include:
- Convenience across platforms, devices, borders, and currencies.
- Affordability for people in the Philippines who receive money transfers from North America.
- Speed, ease, and security when sending real-time money transfers from the U.S. or Canada over a mobile phone using the Western Union app or in-person at any agent location, and when receiving it in the Philippines at any agent location, in a bank account or a mobile wallet.
For over 150 years, Western Union has been helping families and loved ones support each other across borders, no matter where they are in the world. These latest improvements to give customers added ease and flexibility in sending money to loved ones in the Philippines reflect our commitment to serving families and to continually evolving our money transfer platform to meet your changing needs.
1 Receiver charges may still be applied at select agent locations.