Staying safe from scams: Smart tips for seniors.

Fraud awareness By Western Union Fraud Prevention Team May 28, 2025

Scams are becoming more common, and staying informed is the best way to protect yourself. Knowing what to watch out for can help you prevent common tricks and feel more confident when answering calls, emails, or messages.

In this blog, we’ll share simple, clear tips to help you identify and prevent scams. You’ll learn what red flags to look for and what to do if something feels off. Staying safe is easier when you know what to expect—and you’re not alone!

What is the “Grandparent scam”?

A common scam that targets seniors is called the “Grandparent Scam.” Here’s how it works: a scammer calls a grandparent, frequently late at night, and pretends to be their grandchild. They might say something like, “I’m in trouble. I’m stuck in a foreign city, and I need bail money fast!” The scammer will ask grandparents not to tell anyone else, making them feel like it’s an urgent secret. Sadly, many grandparents end up sending money to the scammer, only to find out later that their grandchild was never in danger at all.

Scammers are good at tricking people. They know how to play on emotions. For example, they might say, “Grandpa, is that you?” and then the scammer will then pretend to be your grandchild. Scammers want you to act quickly and not think things through, so always stay cautious.

In the end, the scammer gets the money, not the grandchild.  Let’s go over some of the most common tactics and simple ways to outsmart this scam.

Grandparent scams: How to identify a fake family emergency call.

Scammers often target you with urgent and convincing stories designed to pressure you into sending money quickly. But with the right knowledge and preparation, you can outsmart them. Follow the tips below to identify scammers:

1.Ask questions only family can answer.

It’s a good idea for you to have a list of personal questions that only family members know the answers to. Questions like, “What was my favorite childhood pet?” or “What’s my sister’s middle name?” These questions can help make sure the caller is really family and not a scammer.

2 Always double-check before sending money.

If you ever get a call like this, don’t send money right away. Write down the phone number and take a moment to call or text your grandchild on their usual number to make sure they’re okay. You can also check in with other family members to confirm the situation.

3. Take your time and think carefully.

Scammers try to make you act quickly to make you panic, saying things like “I need the money now!” or “Don’t tell anyone!” But pause before you act, take a deep breath, stay calm, and think things through. Don’t rush into any decisions.

4. Stay alert when sending money.

Western Union is a trusted way to send money to family and friends. However, scammers often create a sense of urgency to pressure people into quick, secret transactions. They may insist that you act fast and not tell anyone, hoping to catch you off guard. Always take your time, ask questions, and verify before sending money. That’s why it’s so important to double-check any emergency before sending money to make sure it is real.

With the right information and a little preparation, you can help protect yourself from falling for scams.

By sharing these tips, you can feel safer and more confident when protecting yourself from fraud. Stay informed, and together, we can stop scams!

If you or someone you know gets one of these calls and ends up sending money through Western Union, report it right away. You can call your local Western Union Fraud Hotline . For more information, go to our website.