PYMNTS writes in a new feature that banks across the board are entering 2021 with a mandate to “embrace digital change in a big way.”
The website talked to Infosys Finacle Head of Cash Management Rahul Wadhavkar, who said that in the future, “one thing that we are going to have to do, and we are already seeing banks starting to move in the direction, is adopt a sense of urgency.”
That urgency, Wadhavkar says, is key, as ” the consumer may no longer care about upgrades if it takes long to roll out.”
So time for banks to offer new services now, before competitors grab them, the website says, and the best is yet to come, as embracing technology in the banking segment has the potential to open up new floodgates of innovation in financial services.
This article was written by and originally published on PYMNTS.
