Frequently Asked Questions

iOS or Android

Yes, and it’s available for iOS and Android mobile devices in Bahrain.

Use our mobile app to:

• Send money: Existing customers can send money using their online login details. New customers can register directly on the app or online.
• Estimate prices: Get up-to-date exchange rates and compare fees^* for Western Union services.
• Track a transfer: Get the current status of your transaction.

There’s no fee to download the app or to access the app from your mobile phone. However, mobile phone data access and calling charges will apply. Please contact your mobile phone network provider for the details.

Please note that Western Union^® money transfer fees¹ will apply if you send money using the mobile app.

You can download the app from the App Store and from Google Play for iOS and Android devices.

iOS or Android

Yes. Existing online customers can use their login details to send money with the app.

New customers can register directly on the app for free. You will need to complete an identification verification before you can send money using the app.

If you are an existing online customer, you can use your existing login detail to access your profile on the mobile app.

New customers can register on the app in just a few minutes. You will need to verify your profile by requesting an agent visit at your home or work address after you log in to your profile. You may also get verified by providing a valid Bahrain National ID [Smart Card / CPR] at one of the NEC Agent location.

Learn more about sending money online.

Simply use your existing online login. New customers can register directly on the app or online.