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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 00 800 111 4998
  • Email Customer Care at Bulgaria.customer@westernunion.com

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

 

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Contact us by phone

For fraud-related concerns or online transactions inquiries
00 800 111 4998 or +32 2643 8881
(available from 7:30 a.m. to 12 a.m. EET Monday to Sunday)

Contact us by Mail

Western Union Processing: Bulgaria
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247

Contact us by E-mail

Bulgaria.customer@westernunion.com
Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
 +1-720-332-1000
Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5