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This is how to protect
yourself from fraud

The best defense is awareness and education

Resource Center

Be Resourceful, Get Educated and Stop Fraud

Keep informed and stay protected. The more information you have, the better you can shield yourself against criminals. Report fraud, stay updated on the latest scams, and learn how to detect con artists with these additional resources.


Third-Party Resources

SCAMwatch | visit site

Crime Stoppers | visit site

Australian Federal Police | visit site

Australian Securities and Investments Commission | visit site

Australian Taxation Office | visit site

Australian Communications and Media Authority | visit site

Australian Crime Commision | visit site

Australian Cybercrime Online Reporting Network | visit site

Each state and territory has a Department of Consumer Affairs who plays an important role in the rights of consumers for their state or territory along with detailed information of advice to protect yourself against scams and fraud. Below is a list of each state or territory department :

ACT Australian Capital Territory Office of Regulatory Service | visit site

VIC Consumer Affairs Victoria | visit site

NSW New South Wales Fair Trading | visit site

NT Northern Territory Consumer Affairs | visit site

QLD Queensland Office of Fair Trading | visit site

SA South Australia Office of Consumer and Business Affairs | visit site

TAS Tasmania Consumer Affairs and Fair Trading | visit site

WA Western Australia Department of Commerce — WA ScamNet | visit site

Fraud Warning

Protect yourself from fraud.

Only use Western Union to send money to friends and family. Never send money to someone you have not met in person.

Scammers sometimes encourage people to transfer money. Do not transfer money to anyone who asks you to send them money:

  • For an emergency situation you haven’t confirmed.
  • For an online purchase.
  • For anti‐virus protection.
  • For a deposit or payment on a rental property.
  • To claim lottery or prize winnings.
  • To pay taxes.
  • For a donation to charity.
  • For a mystery shopping assignment.
  • For a job opportunity.
  • For a credit card or loan fee.
  • To resolve an immigration matter.
  • To pay for something in response to a telemarketing call.

If you transfer money, the person you’re sending it to gets the money quickly. After the money is paid, Western Union may not be able to give you a refund, even if you are the victim of fraud, except under limited circumstances.

If you believe that you are the victim of fraud, call the Western Union Fraud Hotline at 1800 023 324.

Report a fraud complaint

Fraud Brochures


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