Fraud resource center

Be Resourceful, Get Educated and Stop Fraud

Keep informed and stay protected. The more information you have, the better you can shield yourself against criminals. Report fraud, stay updated on the latest scams, and learn how to detect con artists with these additional resources.

Fraud types
Learn more about the tricks fraudsters use to lure in victims.

Report fraud
Reporting fraud can lead to more awareness and better education.

Stay Informed

Western Union is helping to protect consumers from falling victim to money transfer scams through education and awareness.

Follow our alerts and updates

Third-party resources

SCAMwatch Australian Cybercrime Online Reporting Network Crime Stoppers Australian Federal Police Australian Securities and Investments Commission Australian Taxation Office

Australian Communications and Media Authority Australian Crime Commission Australian Government – Be Connected ACT Australian Capital Territory Office of Regulatory Service VIC Consumer Affairs Victoria NSW New South Wales Fair Trading

NT Northern Territory Consumer Affairs QLD Queensland Office of Fair Trading SA South Australia Office of Consumer and Business Affairs TAS Tasmania Consumer Affairs and Fair Trading WA Consumer Protection Western Australia – WA ScamNet

Protect yourself from fraud

Only use Western Union to send money to friends and family. Never send money to someone you have not met in person.

Scammers sometimes encourage people to transfer money. Do not transfer money to anyone who asks you to send them money:

For an emergency situation you haven’t confirmed.
For an online purchase.
For anti‐virus protection.
For a deposit or payment on a rental property.
To claim lottery or prize winnings.
To pay taxes.
For a donation to charity.
For a mystery shopping assignment.
For a job opportunity.
For a credit card or loan fee.
To resolve an immigration matter.
To pay for something in response to a telemarketing call.

If you transfer money, the person you’re sending it to gets the money quickly. After the money is paid, Western Union may not be able to give you a refund, even if you are the victim of fraud, except under limited circumstances.

If you believe that you are the victim of fraud, call the Western Union Fraud Hotline at 1800 023 324.

Report a fraud claim

Fraud awareness brochures

Fraud Awareness brochure

Downloads:
English PDF Mandarin PDF

Elder Fraud Awareness brochure

Downloads:
English PDF

Interdiction card

Downloads:
English PDF