Knowledge Can Protect You
You work hard for your money and you want a company you can rely on when it comes to sending your money to friends and family. That’s why we want to help you protect yourself from fraud. In this section, you’ll find informative tips and other useful material to stay informed and help reduce your chances of falling victim to scammers.
Money transfer never-evers
Lower your chances of falling victim to fraud by checking out these eight things you should never do when using a money transfer service.
- Never send money to people you haven't met in person.
- Never send money to pay for taxes or fees on lottery or prize winnings.
- Never use a test question as an additional security measure to protect your transaction.
- Never provide your banking information to people or businesses you don’t know.
- Never send money in advance to obtain a loan or credit card.
- Never send money for an emergency situation without verifying that it’s a real emergency.
- Never send funds from a check in your account until it officially clears—which can take weeks.
- Never send a money transfer for online purchases.
Fraud Awareness Brochures
You can learn more about how to help protect yourself from fraud by reviewing our fraud awareness brochures. Download and share them by email with friends and family.
Get tips on how to help protect yourself from fraud and our fraud hotline number to report if you have been a victim of fraud.
Send-form Warning for Consumers
Read the fraud warnings and tips on the forms you fill out when sending money using our service.
Protect Yourself from Fraud
'Bee Alert' and in-the-know before you transfer money.
You should also visit scamwatch.gov.au or www.wu.com to find out more about scam warning-signs, and to find out ways to protect yourself from fraud. For example, you should never send a money transfer:
• For an emergency you have not confirmed
• To someone you have not met face to face
• To claim lottery, prize winnings or compensation payments
• For internet purchases
• To secure a job opportunity
• For the refund of bank or tax charges
• For fee advances for rental properties
• For credit card or loan fees
If you still have any questions or concerns regarding your transfer, please call the Western Union Fraud Hotline at 1800 023 324.
Think you've been scammed?
Report it. You can help us and, in the process, help others from getting scammed in the future.
Call our Fraud Hotline at
1800 023 324
Forward suspicious emails to email@example.com