Money Order Customer Request

Please check the status of your Money Order by calling 1-800-999-9660. If your Money Order has not been cashed and you would like to request a refund, please complete and submit the following:

  1. Proof of purchase must accompany this request. A scanned copy or photocopy of either of the following is acceptable: a.) Money Order Receipt; or b.) Money Order. Please retain a copy of all documents you provided for your records. If you do not have the Money Order receipt, please complete a Money Order Research Request form. The form may be obtained by clicking this link or by calling 1-800-999-9660
  2. A $15 non-refundable processing fee is required to process this request. NOTICE: Issuer will deduct the applicable fee from your refund if the Money Order has not been cashed.
  3. If the Money Order has been cashed, issuer will notify Purchaser of the status. If a photocopy of the cashed Money Order is request, purchaser will be asked to complete and mail photocopy request along with $15 processing fee. A photocopy of the cashed Money Order will not be processed until $15 processing fee is received.

Money Order Information

Only numbers allowed
Only valid numbers and max up to 6 digits amount allowed
Please select the date
Please enter the payee name
If payee was left blank, enter “payee left blank”

Money Order was Purchased At

Please enter the location name
Please enter the address
Please enter the zipcode
Please enter the city
Please select the state

Personal Information

Please enter the first name
Please enter the last name
Please enter a valid email address
Please enter a valid telephone number

Purchaser Mailing Address

Please enter the address
Please enter a valid zipcode
Please enter the city
please select a state

Reason For Request

Please select the reason for this request

Copy of receipt with barcode or copy of original Money Order

Please upload the file
Please enter a valid file format
File size shouldn’t exceed 25MB

To induce the issuer to refund to me the face amount of the above money order minus the $15 processing fee, and in consideration of that payment, I authorize the issuer to stop payment on this money order, and agree to reimburse the issuer for this refund and to hold the issuer harmless against any and all or liability to which it may be subject by reason of this refund to me, by reason of my alleged loss of money order, or by reason of the negotiation of the money order.

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