Frequently Asked Questions

Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices.

Use this link to find an agent location near you.

You’ll need to provide a valid identification document, transaction details, and pay the agent the amount you want to send, plus fees, in cash.

Western Union agent locations offer the ability to send and receive money around the world using cash.

You can usually send up to 499,000 KZT per transfer, per day or up to 5,000,000 KZT within 90 days. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows:
An official government-issued ID or passport issued in Kazakhstan for sending money at a Western Union agent location.
Acceptable IDs are subject to the Central Bank of Kazakhstan. rules and regulations.
Prior to your visit please submit an RBF (Royaly Bases Finance) document for approval to the agent.

You can usually send up to 499,000 KZT per transfer, per day or up to 5,000,000 KZT within 90 days. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows:
An official government-issued ID or passport issued in Kazakhstan for sending money at a Western Union agent location.
Acceptable IDs are subject to the Central Bank of Kazakhstan. rules and regulations.
Prior to your visit please submit an RBF (Royaly Bases Finance) document for approval to the agent.

You’ll need to provide a valid identification document, transaction details, and pay the agent the amount you want to send, plus fees, in cash.

Western Union agent locations offer the ability to send and receive money around the world using cash.

Use this link to find an agent location near you.

Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices.