How to
receive money
with us

Be informed. Be aware.
Protect yourself from fraud.

Choose what’s convenient for you

You can receive money in minutes1 and in the way that suits your needs best.

Peace of mind
every time

How do I receive Money Transfer?

There are many convenient ways to get your money.
Simply choose your preferred method and follow the easy steps.

Cash pickup

How to receive money at an agent location

With 20 agent locations in Guinea-Bissau and 500,000+ agent locations3 around the world, you can always find one near you.

1. Choose an agent location. Find the nearest one.

2. Get your sender’s details. Know your sender’s name, the amount of money sent, and the Money Transfer Control Number (MTCN).

3. Visit the agent location. Make sure to bring a government-issued photo ID.

4. Receive the money. The money is available right after your details are verified.

Direct to bank

Receive money in your bank account
Western Union lets you receive money directly in your bank account.

How to receive money in your bank account in Guinea-Bissau
The Direct to bank service is currently unavailable in Guinea-Bissau.

How to receive money in your bank account overseas
Check our direct-to-bank country information to know if this service is available in your country, as well as the details you need to provide.

Need some help?

Visit our FAQ section or contact us through our customer help line

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for details.

2 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to account number you provide. The receiver’s account must be a local currency pay-out account.

3 Network data as of 30 June 2018.