Send money home with confidence. With Western Union and SuperGiros, your can pick up cash at more than 6,300 locations across Colombia, including rural communities.
Send money online, in the Western Union app, or in person at a nearby agent location, whenever it works best for you. We’re here to help you every step of the way. You can track your transfer from start to pick up, so you always know where your money is.
Why choose Western Union for SuperGiros cash pickup
When you send money to Colombia, you want it to arrive quickly and reach the people who matter most. Western Union helps you do that with a wide network and flexible options.
Here’s what you can expect:
- 6,300+ SuperGiros locations across Colombia, including rural communities
- 7,500 COP cash pickup limit with extended hours:
- Monday to Saturday: 7:00 am to 9:00 pm
- Sundays and holidays: 8:00 am to 9:00 pm
- Cash pickup is often available within minutes during service hours
- Clear pricing before you send
- Support in English and Spanish when you need it
From major cities like Cali, Barranquilla, and Cartagena to remote areas like Norte de Santander, Nariño, Chocó, Arauca, La Guajira, and Casanare, your money can get where it’s needed, quickly and conveniently.
How to send money to SuperGiros
Sending money is simple. You can start online, in the Western Union app, or at an agent location.
Follow these steps:
- Choose Colombia as your destination
- Select cash pickup at SuperGiros
- Enter the amount you want to send
- Review the fees and exchange rate
- Pay using your preferred method
After you send, you’ll receive a tracking number (MTCN). Share it with your recipient so they can pick up the money.
What you need to send money
Having the right details ready can help avoid delays:
- Recipient’s full name (as shown on their ID)
- City or department for pickup
- Phone number or email (optional, for updates)
You may be able to pay with a debit card, credit card, bank transfer, or cash at an agent location, depending on what’s available to you.
How to pick up money at SuperGiros
To collect the money, your recipient can visit any participating SuperGiros location.
They’ll need:
- A valid government-issued ID
- The tracking number (MTCN)
- The sender’s name and transfer amount
Funds are usually paid in Colombian pesos (COP).
Helpful tips:
- Make sure the name matches the ID exactly
- Check agent hours before visiting
- Collect the money soon after receiving the MTCN
With thousands of locations, including rural communities, it’s easier to find a pickup point close to home.
Costs, speed, and tips to send with confidence
Western Union shows fees and estimated exchange rates before you send, so you know the total cost upfront.
Keep these tips in mind:
- Debit card or bank payments may cost less than credit cards
- Send during agent hours for faster pickup
- Smaller transfers are often available within minutes after quick checks
- Bank or mobile wallet transfers may take one to two business days, depending on availability
You can also track your transfer in real time and subscribe for updates to stay informed.
Send money to Colombia your way
Whether you’re helping with everyday needs or sending money in a moment that matters, Western Union gives you flexible options and a network you can trust.
With access to more than 6,300 SuperGiros locations across Colombia, including rural communities, you can feel confident your money will reach the people who matter most, when and where they need it.
