Frequently Asked Questions

Yes, before making your first online transfer, you will need to verify your identity.

First, fill in the online registration form and provide the following information:

• Full name
• Mobile number
• ID number

After you register on westernunion.com or our mobile app, choose one of the following verification methods:

• Online by uploading a selfie and photos of your National Bahrain ID.
• Assisted by requesting an agent’s visit at your doorstep.
• In person by visiting the nearest NEC agent location.

After your identity is verified, you can start using Western Union online money transfer services immediately.

Learn more about our identity verification options

After presenting a valid government-issued ID at your nearest identity verification agent location , you will receive a confirmation by email.

You’ll need to present a valid Bahrain National ID (Smart Card/CPR).Acceptable IDs are subject to the banking laws and regulations of Bahrain.