• Receiver
  • Payment
  • Review
  • Receipt

Sending money with the Western Union®  App

Our app provides the following options:

  • Setup the information about your transfer and pay for it in cash at an agent location
  • Send money 24/7
  • Calculate the fees for your money transfer
  • Find an agent
  • Track your money transfer


Download the App now




With the Western Union® App, send cash

Did you know you can start your money transfer from the App and complete it by paying cash at an agent location?


Send money

Setup your transfer, pay it in cash at a participating agent and get a 25% discount* on your transfer fee.**


Save time in store

Forget about forms Once your transfer information is loaded on the App, we will access it through our system using just your phone number. You do not need to fill out forms or provide additional information at the agent location.


Steps to send cash with the application

Download the latest Western Union app.

  1. Log in. If you don't have a profile, register for free.
  2. Load your money transfer information:
    • Destination
    • Amount to Send
    • Payout option (cash payment)
  3. In the "How will you pay" section, select "Pay cash".
  4. Complete the form with your personal information along with those of your receiver. After this, you will receive an email confirmation. Once you have received the confirmation, you will have 72 hours to make the payment at a participating agent and complete your money transfer.
  5. Search for a Western Union agent location to pay in cash. Bring your photo identification, the money in cash, and your cell phone number. Once paid, you will receive a confirmation SMS.

Keep in mind that the receiver will need to show his or her identification and the tracking number (MTCN) to collect the money.


*Discount based on a comparison of our standard in store fee for a money transfer started and completed at an agent location versus a money transfer started in the Western Union app and paid for at an agent location.

**Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.