Customer Care Email us Chat with us Call us Top 10 FAQs How do I send money? What information do I need to send money? What are the fees to send money? What is a Money Transfer Control Number (MTCN)? When will my receiver get the money? Can I change the name on a money transfer? How much money can I send with Western Union? What information is required to find the status of my money transfer? How do I request a money order refund? How do I cancel a money transfer?