How to Provide Your Identification

In Person. If you want to send money in person at one of Western Union® Agent locations, you need to provide a valid Ukrainian passport.

Online. If you plan to send or receive money using wu.com, we will need to verify your identity. Here is how:

  • If you are already a PrivatBank customer, your profile on Western Union site will be created and confirmed instantly after you enter a one-time password sent to your mobile phone.
  • If you haven’t gone through your ID verification process, you will be asked to visit a PrivatBank location to register.