Frequently Asked Questions

 

Identification process

Does Western Union need to confirm my identity?

How long will it take to confirm my identity?

 

Does Western Union need to confirm my identity?

We will need to verify your identity before you can send money online with us. After that is finished, you can send up to 1.000 EUR within a 12-month period.

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How long will it take to confirm my identity?

The process may take several days. After your identity is verified, you will receive a confirmation email. If you need to send money before your verification is completed, please visit a Western Union agent location.

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