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Get in touch with us

For online transfers

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Please call this number if
you have questions about
your online money transfer.

Toll-free:
8 800 500 95 60

For transfers at locations

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Use this number, If you
have questions regarding
WU offline services.

Toll-free:
8 800 200 22 32

Email us

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Send us an email at
your convenience and
we will respond you
promptly.



Contacting us outside of Russia

If you're trying to reach us from outside of Russia, please choose the country you're in from the drop-­down
menu at the top of this page and call the local number provided in its Contact Us section.
Or you can call us by using the following number: +7 495 797 2197


Contact information


Non-Banking Credit Organization
Western Union MT East
16A Bldg, Leningradskoe shosse
125171, Moscow, Russia